Adorama Reviews: Is Adorama Legit Or Scam?

Last Updated on 11 months ago by Nicky Johnson

Adorama is a popular online store for photography and electronics. It has been around since 2004 and has built a reputation for providing high-quality products at competitive prices. Many users consider Adorama to be a reliable source for camera equipment, software, and other electronics. However, as with any online store, there are occasional reports of fraudulent activity. So before you buy anything from Adorama, be sure to do your research first!

It has a good reputation among online reviewers, and many people swear by it as a reliable source for quality products. But is Adorama really legitimate? In this article, we’ll take a look at the company’s history, customer service, and product offerings to see if they live up to its reputation.

Is Adorama legit

What is

The e-commerce website Adorama has been operating successfully for forty-eight years. Consultants who have purchased electronic gadgets via their website often post reviews expressing how well their purchases have worked out for them. This website is user-friendly and allows you to shop online or shop in-store.

We found that the domain Adorama existed on the 3rd of April 1974. With our research, we were able to uncover that Adorama is a legit website providing services you can trust. Are you concerned regarding the site’s safety? The site’s About Us page discusses its website’s mission, mission, and pledge. Another website has enabled you to get in touch with it by connecting on Telegram, Facebook, Twitter, and Instagram to obtain information regarding your experience. The site communicates directives to the public that are well-received. 

Adorama provides all sorts of devices such as cameras, camcorders, lenses, pro-audio equipment, tripods, P&S models of the fifth generation, DSLRs, videography accessories, printers, and a multitude of other accessories. This shop is a licensed retailer of popular brand names such as Canon, Apple, Sony, Nikon, Fujifilm, SIGMA, and Panasonic.


  • Webshop store address: 42 West 18th Street, NY, 10011.
  • Webshop contact number: 800-223-2500
  • Shipping policy: Charges shipping fee
  • Return policy: 30 days return policy
  • Refund policy: Refund provided within three to five business days.
  • Store working hours: Monday-Thursday (10 AM-7 PM)
  • Friday(10AM-3PM)
  • Sunday(10AM-3PM)
  • Payment mode: Adorama Edge Credit Card, American Express, Apple Pay, DISCOVER, MasterCard, PayPal, PayPal Credit card, VISA, Visa checkout.

Positive Points of Adorama

Around this time, this e-business has achieved popularity all throughout the United States. A volume of 4.2 stars and 417 reviews have been regarded by the buyers. This indicates that customers are delighted with the deal of purchasing on this website.

A blue tick officially on Instagram has been presented to the website by Adorama s. The website has clarified all the details about it on its site. Adorama is a supplier of well-known brands like Canon, Sony, Apple, Nikon, Fujifilm, SIGMA, Panasonic, etc.

The Adorama is an authorized dealer of those brand names. The Adorama offers its products all over the world. Thousands of users leave positive comments on its website about its merchandise.

Negative Points

When you’re looking for a new restaurant to try out, what do you do? Chances are, you’ll look up the restaurant online and read reviews. And if you’re anything like me, you’ll only consider restaurants with mostly positive reviews.

But what happens when you come across a restaurant with just a few negative reviews? Do those reviews scare you away, or do they make you more curious about the establishment? The same is the case here so it is better to check the website and complete information so that you may get complete knowledge.

There are only a few negative reviews regarding the site’s refund and return procedures.

Although the site has mostly positive reviews, there are only a few negative reviews regarding the site’s refund and return procedures. One customer complains that they were not able to get a refund for an item they no longer wanted, even though they had a valid reason for returning it. Another customer says that they were not able to get a refund on an item that was damaged during shipping.

Adorama Reviews

Adorama has been rated with an average of 4.5 stars by their customers and has more than 500 good responses and reviews. This retailer has received 90 positive mentions from its buyers over the past year. It’s received 4 stars for its shipping, service, value, and product guarantees.

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Over 20,000 customers were impressed by their shopping experience at Their ratings are based on price, customer service, shipping and handling, and shipping rates. They have also received a lot of good reviews for their huge selection and fantastic communication. Adorama also accepts Google Checkout as one of their payment options.

To further improve the caliber of your service or products, you can check up on customer reviews on sites like Facebook and Instagram, since the site lets you connect with clients on all of those social platforms. Customers are bowled over with your assortment of excellent goods, competitive prices, fast shipping, and flexible return policies.

Some customer reviews are here

  • No battery pack, USB charger, or AC adapter can be found in the box. I asked for the missing items to be sent back to the counter. I was able to plead my case with the idiocracy behind the desk, so I received a refund. The men called them and even told me that the item was lost.
  • I love buying from this store all the time!
  • I bought the Asus ZenBook duo from Adorama about three months ago. The laptop crashed many times throughout the first couple of months, so I tried exchanging it for a different device. Different model, different brand. I had no option to return or exchange the device on a site like Adorama’s so I called and requested an exchange to be processed. We had back and forth, with the user telling me I had an option to receive a damaged model as a substitute.
  • I purchased my GH5S off of Adorama, using its official website, with just legitimate products.
  • Adorama is great in excellent customer service! I was looking at a Panasonic G7 for $399 when it went all the way up to $497. I called customer service and asked if they could do me at the old price, and they were happy to! 10 would shop with them again.

Shipping Policy

In today’s fast-paced world, it seems that almost everything is done instantaneously. We can order food and have it delivered to our door in minutes, watch movies and TV shows online with little to no buffering time, and even bank and shop online. So it’s no surprise that many people expect the same quick turnaround when they order something from an online retailer.

Luckily, for the majority of orders placed on, that is exactly what you can expect- a quick turnaround time. In fact, most orders get shipped the same day if received, processed and verified by 1 00 P.M. ET (Eastern Time).

Shipping orders to a target address in a state that requires us to collect sales tax may entail local sales tax. In most cases, we will offer an estimated tax amount prior to your purchase’s exact delivery address being finalized.

Return Policy

When you buy something, you expect to be happy with it. But sometimes, things just don’t work out. Maybe the color is wrong, or it doesn’t fit quite right. If that’s the case, you want to be able to return the item and get your money back. And that’s where the 30-day return policy comes in.

It offers 30 day return policy for items that are unused and still in the original packaging. This means that you can bring the item back to the store, and as long as it’s in good condition, the store will give you a full refund.

There are a few things to keep in mind when returning an item. Foremost, make sure you have your receipt or some other form of proof of purchase.

Payment Method

Adorama accepts the following credit cards: VISA, MasterCard, American Express, Visa, Discover, and PayPal. Your credit card will be charged only at the time of actual delivery of the item. However, a temporary hold on the funds may take place until that time. You can pay by Debit or Check Card as well, but these funds will be authorized as soon as your order is placed. These could have an effect on the money that’s available to you.

Please provide the right billing data for the card being used. Banking information includes the name of the cardholder as recorded by the issuer or bank, and shipping address and telephone number. If shipping to an address that is different from the billing address, please supply instructions for an alternate telephone number. 

Order placement

You can place an order by contacting on following phone number and website

  • Toll-Free: 800-223-2500
  • Local: 212-741-0052
  • Email:
  • Education, State, and Local Government
  • Toll-Free: 888-582-2500
  • Local: 212-741-9087
  • Email:
  • Bids: Education and Local Government
  • Local: 646-758-8558
  • Email:

Customer Service

The website has a customer service section where users can submit complaints and questions about the products. The customer service employees are required to read all the submitted messages and respond to them as soon as possible. They have a policy of responding to customers within one business day. 

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On their website, they say that If it is out of stock or otherwise obtained, we will attempt to notify you within one business week. We will keep the order open until we are told to cancel it. When it’s likely we will ship your item to you, we will send it out.

Your credit card will only be charged when the time of shipment occurs, the hold will be placed on the funds. The high cost of international shipping and customs duties makes it hard for us to send a backordered item internationally. We will hold your order until all items are in stock and ready to ship. Contact us if you wish to change the back-ordered items in your order.


In conclusion, it is hard to say whether the Adorama camera site is a scam. It seems legit as it has complete contact information on its website. If we look at the people’s reviews then there are many mixed reviews online, and it is possible that the company is not as reliable as it seems. However, there are also some people who have had good experiences with the site, so it may be worth taking the risk and trying it out for yourself.